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Mcash

Agency Banking

Agency Banking

Location
Uganda

What is Agency Banking?

Agency Banking is an alternative retail banking channel that leverages third party service providers (Agents) to extend access, inclusion and reach of financial services to remote areas where brick-and-mortar branches are often expensive to operationalize.

This implies that financial institutions can contract a party referred to as an agent to perform some banking services on their behalf.  The changing dynamics and developments cannot allow institutions to stay seated at their premises waiting for customers to travel long distances to make transactions. With Agency Banking, your bank goes to their community and as Mcash we have made this possible by offering safe, efficient and robust technology to banks and such institutions. Our technology has been tried and proven through our different partner, banks and institutions.

On top of this we offer a 360 monitoring, training and guidance required to have the service in place.

Agents can either be sole proprietorships, Partnerships, Limited liability companies, Cooperative Societies, Microfinance Institutions or any other entity which the Central Bank approves to be fit for business.  This therefore opens up a door for business owners to increase or grow their income through this new venture.

Different services that can be integrated for institution customers include:
  • Bank Deposits
  • Bank Withdrawals
  • School Fees Payments
  • Third Party Payments (UMEME, NWSC, URA, KCCA)
  • Telecom services such as Mobile Money, Airtel Money, Airtime & Data
  • Low KYC account opening
  • Balance inquiries
  • URA collections
Why Agency Banking
  • Improved convenience in Banking
  • Higher volume of collections
  • Improved access to unbanked communities
  • Improved Customer Experience overall

Our solutions are tailor made to meet the needs of your customers.

Contact us today for an Agency Banking solution that offers holistic approach to support your business with the latest tech developments.

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Mcash Tariff Plan

2022

Transaction Tiers

Sending Money to

Withdrawing Cash From

Transfer To

Make Payments

(Min - Max)
Registered
Unregistered
Agent
ATM
Mobile Money
Goods & Services
NWSC, UMEME, PayTV

500 - 2500

500
1000
330
N/A
400
200
200

2501 - 5000

500
1000
440
N/A
400
200
330

5,001 - 15,000

1000
2000
880
1880
400
500
1000

15,001 - 30,000

1000
2200
880
1880
788
500
1600

30,001 - 45,000

1100
2800
1210
2310
1125
500
2000

45,001 - 60,000

1100
2800
1210
2310
1838
550
2650

60,001 - 125,000

1400
4400
1925
3325
2775
1000
3500

125,001 - 250,000

1400
8400
3575
4975
4688
1000
3950

250,001 - 500,000

1400
11000
5775
7175
7500
1250
5050

500,001 - 1,000,000

2200
21000
10450
12650
9000
3200
10700

1,000,001 - 2,000,000

2200
40000
19800
N/A
12000
5500
20500

2,000,001 - 4,000,000

2200
70500
35200
N/A
15000
10000
40000

4,000,001 - 5,000,000

2200
87500
49500
N/A
N/A
N/A
N/A

Note:

The Mcash Wallet is the trusted global financial technology serving both individual users and eGovernment solutions.
  • Do not pay the Agent Cash after any transaction. Applicable fees are automatically deducted from your account after each transaction.
  • Agent is not authorised to make transaction on behalf of customers.
  • Please keep your PIN safe and secret.
Walkthrough Video

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